TERMS AND CONDITIONS
Last Updated: 4 January 2026
Section 1.1: Introduction/ Definitions
Welcome to All In One Fitness. By accessing our website (allinonefitness.co.za) or purchasing any of our training programs, coaching services, or nutritional plans, you agree to be bound by these Terms and Conditions.
In this Agreement, the following terms shall have the meanings assigned to them below:
“Agreement” refers to this contract, including any schedules, waivers, or payment plans attached hereto.
“The Business” refers to All in One Fitness and its owner/ employees/ trainers.
“The Client/Member” refers to you as the individual (The Member) purchasing programs/services or a membership under this Agreement.
“Services” refers to all offerings provided by the (All In One Fitness), including but not limited to personal training, group classes, life coaching, nutritional coaching, facility access, and digital programs.
“Fees” refers to the monetary amount the Member agrees to pay in exchange for Services, including sign-up fees, monthly dues, and cancellation penalties.
“Facility” refers to the physical location(s) operated by All In One Fitness or any third-party location where Services are rendered.
“Effective Date” refers to the date upon which this Agreement is signed or the date the Member first accesses the Services.
Section 1.2: Interpretation
To avoid confusion regarding the language used in this document, the following rules of interpretation apply:
- Singular and Plural: Words importing the singular include the plural and vice versa.
- Gender Neutrality: References to any gender include all genders.
- Headings: Section headings (like “Definitions”) are for convenience only and do not affect the legal interpretation of the clauses themselves.
- Including: The word “including” means “including without limitation.” It implies that the list provided is not exhaustive.
- Statutes: Any reference to a statute or law includes any amendment or re-enactment of that law.
- Business Days: Unless otherwise specified, “days” refers to calendar days. If a deadline falls on a weekend or public holiday, the deadline shall be extended to the next business day.
Section 2: Registration
Application: To use the Services, a Member must complete the registration process, which includes providing accurate personal details, a valid form of identification, and emergency contact information.
Accuracy: The Member is responsible for ensuring that all information provided during registration remains up to date.
Profile: Access to the Facility or Services is personal to the Member and cannot be assigned or transferred to any other person without written consent from the Business.
Section 3: Medical Disclaimer & Indemnity
Consult a Doctor: You acknowledge that you should consult with your physician before beginning any new exercise or nutrition program, especially if you have pre-existing medical conditions.
Assumption of Risk: Participation in physical exercise, whether in-person or via our online programs, involves inherent risks of injury. By using our services, you voluntarily assume all risks associated with the activity.
Age Requirements: Members must be at least 18 years of age. Minors (ages 13–17) may only participate with the written consent of a parent or legal guardian and may require supervision.
Waiver of Liability: All in One Fitness and its representatives shall not be liable for any injury, loss, or damage to person or property arising from the use of our services, website content, or advice, except where such liability cannot be excluded by South African law.
Section 4: Fitness, Health and Safety
Assumption of Risk: The Member acknowledges that participation in fitness activities involves inherent risks of injury. By engaging in Services, the Member voluntarily assumes all risks associated with such activities. (This counts for programs bought by Member and done on own account)
Duty to Disclose: The Member must immediately inform the Trainer of any change in their health status, including but not limited to injuries, illness, or pregnancy.
Emergency Care: In the event of an emergency, All In One Fitness is authorized to seek medical assistance at the Member’s expense if the Member or their emergency contact is unreachable.
Section 5: Rules
Compliance: Members must abide by all posted rules and verbal instructions provided by All In One Fitness staff.
Equipment Use: Equipment must be used only for its intended purpose. Any damage caused by reckless or negligent behaviour will be the financial responsibility of the Member.
Hygiene and Attire: For safety and hygiene, Members must wear appropriate athletic clothing and clean footwear. The use of a sweat towel is mandatory during all sessions.
Privacy: Members are prohibited from taking photos or videos of All In One Fitness Staff or other clients without their express consent.
Section 6: Services and Bookings
Personal & Mobile Training: Sessions must be booked in advance. Bookings are subject to availability and are confirmed only once the Member receives a confirmation notification.
Online Coaching: Online training programs, and nutrition plans are digital products delivered electronically. Access is granted upon successful registration and payment.
Suitability: We strive to tailor programs to your goals, but results are not guaranteed and depend on the Client’s dedication and adherence to the plan.
Section 7: Events Beyond Our Reasonable Control (Force Majeure)
Suspension of Service: All In One Fitness shall not be liable for any failure to perform its obligations if such failure results from circumstances beyond its reasonable control, including but not limited to: act of God’s force, fire, flood, pandemic, government lockdowns, or utility failures.
Alternative Provision: In such events, All In One Fitness may, at its discretion, provide Services virtually or credit the Member’s account for use at a later date.
Section 8: Payments and Fees
Currency: All prices are quoted in South African Rand (ZAR).
Payment Method: Eft payments only. [NO CASH PAYMENTS] on any services.
Payment Terms: Payment for monthly packages, online programs, or nutrition plans is required upfront unless otherwise agreed in writing.
Price Changes: All in One Fitness reserves the right to adjust pricing for future packages with at least 1 calendar month notice to existing clients.
Section 9: Cancellation and Rescheduling Policy
In-Person/Mobile Sessions Cancellation Window: We require at least 24 hours’ notice for any cancellation or rescheduling of a confirmed appointment. Failure to provide this notice may result in the session being forfeited and charged in full.
Late Arrival/ No Show: If you are late for a session, the session will still end at the scheduled time to accommodate other clients. Or if you fail to show up, the session will be forfeited and charged in full.
9.1 Refunds:
Consumer Protection Act 68 of 2008 (Cooling-off Period): In accordance with consumer protection laws, a Member has the right to cancel this Agreement within 5 business days of signing (the “Cooling-off Period”) and receive a full refund, provided no Services have been utilized.
Fail to cancel Agreement within 5 business days but within 20 days of activation, a refund of 30% will be granted. But fail to cancel Agreement within the 20-day period, no refund will be provided.
The Consumer Right – is ONLY liable for services of Mobile/ home physical personal training, Virtual Personal Training, Group training, Life coaching/ Nutrition coaching, but NOT liable for services such as purchasing of programs/ products.
Digital Products: Due to the nature of digital content (PDF programs, online plans), strictly no refunds are offered once the content has been purchased, sent or accessed.
Services: Refunds on unused training packages are at the discretion of management and may be subject to a cancellation fee of (R250.00) in line with the Consumer Protection Act 68 of 2008.
Section 10: Limitation of Liability
Exclusion: To the maximum extent permitted by law, All In One Fitness shall not be liable for any indirect, incidental, or consequential damages, or loss of personal property.
Cap on Liability: The total liability of All In One Fitness for any claim arising out of or in connection with this Agreement shall not exceed the total amount of Fees paid by the Member in the 1 calendar month preceding the claim.
Personal Property: All In One Fitness is not responsible for the loss, theft, or damage of any personal belongings.
Section 11: Changes to Terms and Conditions
Updates: All In One Fitness reserves the right to amend these Terms and Conditions at any time.
Notice: Members will be notified of any material changes via email at least 14 days before the changes take effect.
Acceptance: Continued use of the Services after the notice period constitutes acceptance of the revised Terms.
Section 12: No Waiver
Enforcement: If All In One Fitness chooses not to enforce any part of this Agreement at a particular time (e.g., waiving a late fee once), it does not mean we waive our right to enforce that part—or any other part—in the future.
Section 13: Regulations
Compliance: Both All In One Fitness and the Member agree to comply with all applicable local health, safety, and business regulations.
Professional Standards: All training provided will be conducted by instructors holding valid certifications and insurance as required by industry standards.
Section 14: Information
Communication: Any notice or information required under this Agreement shall be sent via email to the address provided during Registration.
Accuracy of Content: While we strive for accuracy, any educational information provided (Life Coaching / Nutrition Coaching) is for general information and does not constitute medical advice.
Section 15: Complaints
Procedure: If you are dissatisfied with our Services, please submit a written complaint to anika@allinonefitness.co.za within 7 days of the incident.
Resolution: We aim to respond to all complaints within [5] business days and will work in good faith to resolve the matter amicably.
Section 16: Intellectual Property
All content provided by All in One Fitness, including but not limited to workout plans, nutrition guides, videos, text, and logos, is the intellectual property of All in One Fitness. You may NOT share, resell, copy, or distribute these materials to third parties without express written permission.
Section 17: Code of Conduct
Harassment, abusive language, or inappropriate behaviour towards the trainer or other clients (in person or online) will not be tolerated and may result in the immediate termination of services without refund.
Conduct: Eligibility is contingent upon the Member following the rules. All In One Fitness reserves the right to refuse service to any individual who is under the influence of alcohol/drugs or whose behaviour is deemed unsafe or disrespectful.
Section 18: Severance
Validity: If any court or competent authority finds that any provision of this Agreement (or part of any provision) is invalid, illegal, or unenforceable, that provision shall be deleted.
Survival: The deletion of a specific clause under Section 18 shall not affect the validity and enforceability of the rest of the Agreement.
Section 19: Governing Law & Jurisdiction
These terms and conditions are governed by the laws of the Republic of South Africa.
Governing Law: This Agreement and any dispute arising out of it shall be governed by and construed in accordance with the laws of Cape Town, Western Cape, South Africa.